At Green Boiler Grants, we facilitate access to the Energy Company Obligation (ECO) scheme, where energy suppliers provide funding for energy-efficient boiler installations in eligible homes. To process your application and arrange installations under the ECO scheme, we need to collect and share certain personal information. We are committed to protecting your privacy and will only collect and use personal data as described in this policy, in accordance with our obligations and your rights under the law.When you apply through Green Boiler Grants, we collect:

• Your name, address, and date of birth (to verify scheme eligibility and manage your installation)

• Identity documents (where required for eligibility verification)

• Benefit and income documentation from DWP and HMRC (limited to eligibility verification)

• Contact details including phone number and email address (for installation coordination)

• If applicable, your contribution amount towards the installation cost (for scheme development purposes)

While some information is optional (we'll clearly indicate which), most requested data is essential for processing your ECO scheme application. Without required information, we cannot proceed with your boiler installation application.

Green Boiler Grants processes your data:

• To fulfill our service agreement with you (managing your boiler installation application)

• To verify your ECO scheme eligibility

• To share necessary information with approved scheme partners

• To comply with legal obligations

• To process any health-related information (only with explicit consent and for eligibility purposes)

We share your information with:

• The Department for Work and Pensions (for benefits verification)

• Ofgem (for scheme administration and compliance)

• Energy suppliers funding the installation

• Approved installation partners and certifying bodies

• Quality assurance and monitoring agents

• Warranty providers

• Building control inspectors

Data sharing outside the UK/EU follows strict security protocols aligned with ICO guidelines.

• For boiler installations: we retain data for up to seven years after scheme completion

• For statistical purposes: address information (without personal details) may be held for up to 25 years

• Access your personal data
• Correct inaccurate information
• Request data deletion (where applicable)
• Object to data processing
• File complaints with the Information Commissioner's Office

Green Boiler Grants